Section 1
Data We Collect
Name, phone number, email, and address
Vehicle details
Payment details (securely processed by Razorpay — Bluewheel does not store card/bank info)
Location data (if enabled)
Saved vehicles, addresses, and booking preferences
Communication history with service centers
Section 2
How We Use Data
To process bookings and payments
To recommend suitable service centers and offers
To provide booking status, updates, and notifications
To improve app features, personalisation, and customer support
Section 3
Sharing of Data
Shared only with service partners relevant to a booking
Razorpay receives necessary payment details for transactions
We do not sell, rent, or trade user data
Section 4
Data Security
All data is stored securely with encryption. Regular audits ensure compliance with Indian IT laws.
Section 5
Data Retention
Booking history, invoices, and vehicle details may be retained for service history and legal requirements. Data is stored only as long as necessary and is securely deleted or anonymised when no longer required.
Section 6
User Rights
You may request correction or deletion of personal data
You can opt out of promotional communication but will continue to receive booking-related updates
Section 1
Data We Collect
Name, phone number, email, and business address
Service center details (registration, GST, PAN, licence info)
Bank account / UPI details for settlements
Booking and transaction history
Partner app usage analytics
Section 2
How We Use Data
To verify service centers and enable bookings
To process settlements and payouts
To provide access to customer bookings and related service details
To calculate and display health scores, ratings, and performance reports
To improve partner features and support
Section 3
Sharing of Data
Limited to consumers who book services through the app
Razorpay receives necessary payment/settlement details
Bluewheel does not sell, rent, or trade partner data
Section 4
Data Security
Data is stored on secure servers with encryption and regular compliance checks as per Indian IT laws.
Section 5
Data Retention
Business and financial records may be retained as per legal and accounting requirements. Records are stored only as long as necessary and securely deleted or anonymised thereafter.
Section 6
Partner Rights
Partners may update business, service, or banking details via the app or support team
Partners may request account deletion, subject to legal/financial obligations