Terms & Conditions

Please read these Terms carefully. By using Bluewheel, you agree to be bound by these Terms. If you do not agree, please do not use the App.

Section 1
Introduction

Bluewheel is a digital platform that acts solely as an aggregator connecting vehicle owners with independent automobile service centers. Bluewheel does not own or operate any Service Center. The responsibility for services, quality, and warranties lies entirely with the chosen Service Center.

Section 2
Services

Consumers may browse and compare Service Centers, view service offerings and ratings, and book services for cars and bikes including repairs, maintenance, pickup/drop, and doorstep service. Bluewheel's role is limited to providing the technology platform for facilitating these interactions.

Section 3
Bookings & Payments
Payments can be made online through Razorpay or directly to the Service Center (where available)
Service charges and estimates are provided by the Service Center and may vary based on actual inspection
Bluewheel may levy additional charges including convenience fees, instant booking fees, or premium service charges
Section 4
User Responsibilities
Provide accurate vehicle, service, and contact details
Ensure timely cooperation with the Service Center
Refrain from misusing the platform (fraudulent bookings, fake information, misuse of offers)
Maintain proper conduct with Service Center staff and drivers
Section 5
Liability & Disclaimer

Bluewheel is a facilitator and is not responsible for delays, vehicle damage during servicing, or unsatisfactory services. Any disputes regarding quality, damage, or charges must be addressed directly with the Service Center.

Section 6
Intellectual Property

All content, logos, trademarks, and software in the App are the property of Bluewheel. Users may not copy, modify, or distribute any part of the App without prior written consent.

Section 7
Termination

Bluewheel reserves the right to suspend or terminate your account in case of platform misuse, fraudulent activities, or breach of these Terms.

Section 8
Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

Questions? Reach us at

admin@bluewheel.app +91 7981 7982 34

These Terms govern your use of the Bluewheel platform as a registered automobile service provider. They apply in addition to any specific agreements executed between Bluewheel and you.

Section 1
Introduction

These Terms govern your use of the Bluewheel platform as a registered automobile service provider. By registering, you agree to provide genuine, lawful, and quality vehicle services to Consumers through the platform.

Section 2
Service Listings

Partners must list accurate service offerings, prices, descriptions, and availability. Service prices must be transparent. Misrepresentation or fraudulent practices will result in suspension or termination.

Section 3
Bookings & Payments
Bookings are to be honoured as per details provided unless unavoidable circumstances arise
Payments are collected through Razorpay and settled to the Partner's registered bank account
Bluewheel may deduct commissions, taxes, convenience charges, refunds, or penalties before releasing settlements
Settlement disputes must be raised within 7 business days of receiving the payment statement
Section 4
Partner Responsibilities
Deliver services with skill, care, and professionalism
Maintain transparent communication with Consumers
Provide timely app updates (job start, job completion, pickup/drop updates)
Ensure safe handling of vehicles
Section 5
Compliance & Legal Obligations

Partners must comply with all applicable laws including taxation (GST), local licensing, labor, safety, and environmental regulations. Partners are solely responsible for remitting taxes and statutory dues.

Section 6
Customer Satisfaction & Ratings

Consumers may rate and review services. Poor ratings or repeated complaints may result in reduced visibility, penalties, or account suspension. Partners are encouraged to resolve disputes professionally.

Section 7
Termination & Suspension

Bluewheel may suspend or permanently terminate a Partner's access for fraudulent practices, repeated complaints, non-compliance with laws, or misuse of promotional offers.

Section 8
Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

Questions? Reach us at

admin@bluewheel.app +91 7981 7982 34